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Frequently Asked Questions


Cybersecurity

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A layered approach rather than a single product: 24/7 Managed Detection and Response (MDR), endpoint protection on every device, email security through HyCloud Mail Protection, multi-factor authentication, ongoing patching, and continuous monitoring. The goal is to make an attacker’s job hard at every step, not to rely on one tool.

MDR means we’re actively watching for threats across your devices and accounts 24/7, and we respond when something looks wrong, isolating a compromised machine, shutting down a suspicious sign-in, and investigating the cause. It’s the difference between having an alarm and having someone who actually answers at 3 a.m.

Our security operations act on it immediately. Containing the threat, investigating what happened, and walking you through what we’re doing. Because we monitor continuously, we often catch and stop incidents before you’d ever notice them.

Yes. Email is the number-one way businesses get attacked, so we protect every inbox with HyCloud Mail Protection, which scans incoming mail, flags suspicious messages, and lets your team report threats in one click. If you’re already a customer, see our HyCloud Mail Protection FAQ for details.

View Mail Protection FAQ

Yes. Many of the controls insurers and frameworks now require: MFA, endpoint detection, email security, backups, monitoring, are things we already deploy and manage. We can help you understand which requirements apply to you and make sure the evidence is there when you need it.


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